Miss J – Mum of Eme

Eme has been a patient at Pearce & Blackmore opticians since she was 5 years old.

During this time, Eme has been treated like a VIP at every visit and hasn’t once been nervous or anxious in any way. Both Francesca and Clare always greet her by her first name and they add a personalised touch to every visit.

Eme’s favourite part is choosing new frames from the huge amount that is in stock and has fun trying them on. So much so that she tries to sneak in an extra visit!